Legal
Privacy Policy
PRIVACY POLICY — NORTHERN HEAT SUPPLY Last updated: 2026-10-19 1. INFORMATION WE COLLECT We collect information you provide directly to us, including your name, email address, phone number, and delivery address when you create an account or place an order. 2. HOW WE USE YOUR INFORMATION Your information is used to process orders, communicate order status, verify age compliance, and improve our services. 3. INFORMATION SHARING We do not sell, trade, or rent your personal information to third parties. We may share order information with our delivery partners solely for fulfillment purposes. 4. DRIVER ACCESS Drivers only see the minimum information required to complete a delivery: first name, last initial, delivery address, and order number. Full customer details are never shared with drivers outside the system. 5. DATA SECURITY We take reasonable steps to protect your personal information. However, no transmission over the internet is 100% secure. 6. COOKIES Our platform may use cookies to improve your experience. You may disable cookies in your browser settings. 7. RETENTION We retain customer records for accounting and compliance purposes for a minimum of 7 years. 8. YOUR RIGHTS You may request access to or deletion of your personal information by contacting us at: contact@northernheatsupply.ca 9. CHANGES TO POLICY We reserve the right to update this policy at any time. Updates will be posted on this page.